Home / Help
Help centre
How can we help?
Quick answers for the most common questions, or send our team a message. We reply within one business day.
Payments and billing
Paid but no access? Charged twice? See how billing works and when we refund.
Refunds & billing →Cancel your plan
No contract. Cancel anytime from your account and keep access until the month ends.
How cancelling works →Missing emails
No confirmation email or alerts? Check spam and promotions first, then message us.
Message us →Login and password
Forgot your password? Reset it in a minute with your email address.
Reset password →Supplier guides
How to respond to an RFQ, price it, register on the CSD and spot scams.
Read the guides →Search open RFQs
See every open government RFQ by province and industry.
Search now →Send us a message
Every message gets a reference number and goes straight to our team. If it's about a payment, include your payment reference (it starts with RQ).